Privacy policy

Effective Date:21.08.2024

At ImageBase.pro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our platform, you agree to the practices described in this policy.

1. Data Controller

The data controller for personal data processed through ImageBase.pro is:

DIGITAL DP LTD
82a James Carter Road, Mildenhall,
Bury St. Edmunds, England, IP28 7DE
Email:[email protected]

2. Information We Collect

We collect the following types of information:

2.1. Information You Provide

• Account Information: Name, email address, and password when you register an account.
• Payment Information: Billing address, payment method details (processed securely via third-party payment providers).
• Support Requests: Information shared when contacting customer support.

2.2. Information Collected Automatically

• Usage Data: IP address, browser type, operating system, and access times.
• Cookies and Tracking Data: Data collected through cookies and similar tracking technologies to improve user experience.

2.3. Information from Third Parties

• Payment processors and service providers may share transactional data to ensure successful order processing.

3. How We Use Your Information

We use your personal data for the following purposes:

• Account Management: To create and manage your account.
• Transaction Processing: To process payments and fulfill orders.
• Improving Services: To analyze user behavior and improve the platform’s functionality.
• Customer Support: To respond to inquiries and provide assistance.
• Legal Compliance: To comply with legal and regulatory requirements.

4. Sharing Your Information

We only share your information with trusted third parties when necessary:

• Payment Processors: For secure payment transactions.
• Service Providers: For hosting, analytics, and email communication.
• Legal Authorities: If required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your experience on our site. We use cookies to:

• Recognize your preferences.
• Measure website performance.
• Provide relevant content and advertisements.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the platform.

6. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

When no longer needed, we securely delete or anonymize your data.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request the removal of your data (subject to legal obligations).
• Restriction: Limit the processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at [email protected].

8. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.

9. International Transfers

As a UK-based company, your data may be transferred and stored outside your country of residence. We ensure that any such transfers comply with applicable data protection laws by using standard contractual clauses or other appropriate safeguards.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

DIGITAL DP LTD
82a James Carter Road, Mildenhall,
Bury St. Edmunds, England, IP28 7DE
Email:[email protected]

Thank you for trusting ImageBase.pro. Your privacy is important to us, and we are committed to protecting your personal information.